An Amazon facility on Amazon Prime Day within the Queens borough of New York, US, on Tuesday, July 8, 2025.
Klaus Galiano | Bloomberg | Getty Pictures
Amazon‘s web site and buying app had been down for some customers on Thursday, leaving shoppers unable to take a look at, entry account data or view product costs.
Bother on the positioning spiked round 2 p.m. ET, with greater than 22,000 customers reporting points two hours later, in keeping with Downdetector, an internet site that tracks outage experiences.
The problems seemed to be largely resolved by 8 p.m. ET. Amazon stated the incident was attributable to “a software program code deployment.”
“We’re sorry that some prospects might have quickly skilled points whereas buying,” Amazon spokesperson Jennie Bryant stated in an announcement. “We have now resolved the difficulty, which was associated to a software program code deployment, and web site and app are actually working easily.”
Customers had additionally reported points inserting orders or viewing their buy historical past with Amazon Recent, the corporate’s grocery supply service.
The glitches come as Amazon Internet Providers, the corporate’s cloud computing unit, has handled outages after drone strikes broken three of its information facilities within the United Arab Emirates and Bahrain.
Iranian state media reported Amazon’s information middle in Bahrain was focused by Iran’s Islamic Revolutionary Guard Corps for the corporate’s assist of U.S. “army and intelligence actions.”
Amazon stated Thursday its cloud providers had been functioning usually.
